リリーフプレミアム羽田

Reservation

tel:03-3733-0551
10:00AM~18:00PM

Accommodation Terms

It is a page of accommodation Terms.

Article 1(Scope of Application)

  1. Contracts for accommodations and related agreements to be entered into between this Hotel and the Guest to be accommodated shall be subject to these Terms and Conditions. And any particulars not provided for herein shall be governed by laws and regulations and / or generally accepted practices.
  2. In a case where the Hotel has entered into a special contract with the Guest in so far as such special contract does not violate laws and regulations and generally accepted practices, notwithstanding the preceding paragraph, the special contract shall take precedence over the provisions of these Terms and Conditions.

Article 2(Application for Accommodation Contracts)

  1. A Guest who intends to make an application for an Accommodation Contract with the Hotel shall notify the Hotel of the following particulars:
    • Name of the Guest(s);
    • Date of accommodation and estimated time of arrival;
    • Accommodation charges (based, in principle, on the basic accommodation charges);
    • Other particulars deemed necessary by the Hotel.
  2. Should a Guest request, during his or her stay, extension of the accommodation beyond the date in subparagraph (2) of preceding Paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such request is made.

Article 3(Conclusion of Accommodation Contracts, etc)

  1. A contract for an accommodation shall be deemed to have been concluded when the Hotel has duly accepted the applications as stipulated in the preceding Article. However the same shall not apply where it has been proved that the Hotel has not accepted the application.
  2. When a contract for accommodation has been concluded in accordance with the provisions of the preceding Paragraph, the Guest is requested to pay an accommodation deposit, fixed by the Hotel, within the limits of Basic Accommodation Charges covering the Guest’s entire period of stay at the time of his/her check in.
  3. The deposit shall be first used for the total Accommodation Charges to be paid by the Guest, then secondly for the Cancellation Charges under Article 6and thirdly for the reparations under Article 18 as applicable; and the remainder, if any, shall be refunded at the time of the payment of the Accommodation Charges as stated in Article 12.
  4. When the Guest has failed to pay the deposit upon check in as stipulated in Paragraph 2, the Hotel shall treat the Accommodation Contract as invalid. However, the same shall apply only in a case where the Guest is thus informed by the Hotel when the period of payment of the deposit is specified.

Article 4(Special Contracts Requiring No Accommodation Deposit)

  1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract requiring no accommodation depositafter the Contract has been concluded as stipulated in the same Paragraph.
  2. In a case where the Hotel has not requested the payment of the deposit as stipulated in Paragraph 2 of the preceding Article and / or has not specified the date of the payment of the deposit at the time the application for an Accommodation Contract has been accepted, it shall be treated as that the Hotel has accepted a special contract prescribed in the preceding Paragraph.

Article 5(Refusal to Conclude an Accommodation Agreement)

  1. The Hotel may not accept the conclusion of an Accommodation Contract under any of the following cases:
    1. When the application for accommodations does not conform with the provisions of these Terms Conditions;
    2. When the Hotel is fully booked and no room is available;
    3. When the Hotel has sufficient reason to suspect that the person requesting accommodations may use the accommodation for illegal purpose or otherwise toviolate public order and morals;
    4. When the Guest seeking accommodations can be clearly detected as carrying an infectious disease;
    5. When the Hotel is requested to assume an unreasonable burden in regard to the accommodation;
    6. When the Hotel is unable to provide accommodations due to disaster, failure of facilities or other unavoidable reason.

Article 6(Right to Cancel Accommodation Contracts by the Guest)

  1. The Guest is entitled to cancel the Accommodation Contract by notifying the Hotel.
  2. In a case where the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except in a case where the Hotel has requested the payment of the deposit during the specified period as prescribed in Paragraph 2 to of Article 3 and the Guest has cancelled before the payment), the Guest shall pay Cancellation Charges as listed in the Attached Table No.1. However, in a case where a special contract as prescribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest is informed of the obligation of the paymentof the cancellation charges in case of cancellation by the Guest.
  3. In a case where the Guest does not appear by 10 p.m. of the accommodation date (2 hour after the expected time of arrival if Hotel has been notified) without an advance notice, the Hotel may regard the Accommodation Contract as being cancelled by the Guest.

Article 7(Right to Cancel Accommodation Contracts by the Hotel)

  1. The Hotel may cancel the Accommodation Contract under any of the following cases
    1. When the Hotel has sufficient reason to suspect that the person requesting accommodations may use/or have used the accommodation for illegal purpose or otherwise to violate public order and morals;
    2. When the Guest seeking accommodations can be clearly detected as carrying an infectious disease;
    3. When the Hotel is requested to assume an unreasonable burden in regard to his/ her accommodation;
    4. When the Hotel is unable to provide accommodation due to natural calamities or other causes of force majeure;
    5. When the Guest does not refrain from prohibited actions such as smoking in bed, mischief to the fire fighting facilities and other prohibitions of theUse Regulations stipulated by the Hotel. (Restricted to particulars deemed necessary in order to avoid causing fires.)
  2. In a case where the Hotel has cancelled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel shall not be entitled to harge the Guest for any of the services in the future within the contractual period which have not yet delivered.

Article 8(Registration)

  1. The Guest shall register the following particulars at the front desk of the Hotel on the day of accommodation:
    1. Name, age, sex, address and occupation;
    2. Except Japanese, nationality, passport number (the copy of the passport is necessary), port and date of entry in Japan;
    3. Date and estimated time of departure;
    4. Other particulars deemed necessary by the Hotel.
  2. Should the Guest intend to pay his /her Accommodation Charges prescribed in article 12 by any means other than Japanese currency, such ascredit card, these method of payment shall be shown in advance at the time of the registration prescribed in the preceding Paragraph. 

Article 9(Occupancy Hours of Guest Rooms)

  1. The Guest is entitled to occupy the contracted Guestroom of the Hotel from 3:00p.m.to 11:00a.m.of the next day. However, in a case where the Guest is accommodated continuously, the Guest may occupy it all day long, except for the days of arrival and departure.
  2. The Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the room beyond the time prescribed in the same Paragraph. In this case, extra charges shall be paid in accordance with the charge standard posted at the front desk.

Article 10(Observance of Use Regulations)

The Guest shall observe the rules and regulations established by the Hotel, which are posted within the premises of the Hotel.

Article 11(Business Hours)

  1. The Business Hours of the Hotel front desk are 24 hours.
  2. The Business Hours specified in the preceding Paragraph are subject to temporary changes due to unavoidable causes. In such a case, the Guest shall beinformed by appropriate means.

Article 12(Payment of Accommodation Charges)

  1. The breakdown and method of calculation of the Accommodation Charges, etc. that the Guest shall pay is as listed in the Basic Accommodation Charges.
  2. Accommodation Charges, etc. as stated in the preceding Paragraph shall be paid in Japanese currency or by credit card at front desk at the time of the Guest’s arrival.
  3. Accommodation Charges shall be paid even if the Guest chooses not to utilize the accommodation facilities provided for him/her by the Hotel at his/her disposal.

Article 13(Liabilities of the Hotel)

  1. The Hotel shall compensate the Guest for damages if the Hotel has caused the Guest to incur such damages through the fulfillment or the non-fulfillment of Accommodation Contract and related agreements. However, the same shall not apply in cases where such damages have been caused as the result of reasons for which the Hotel is not liable.
  2. Although the Hotel has received the “Pass Mark” (certificate of excellence of fire prevention standards issued by the fire station), the Hotel is covered by Hotel Liability Insurance in order to deal with unexpected fires and / or other disasters.

Article 14(Handling When Unable to Provide Contracted Room)

  1. The Hotel shall, when unable to provide contracted rooms, arrange accommodations elsewhere with the same standard for the Guest insofar as is practicable with the Guest’s consent.
  2. The Hotel shall, when unable to provide contracted rooms, arrange accommodations elsewhere with the same standard for the Guest insofar as is practicable with the Guest’s consent.
  3. When arrangement for other accommodations cannot be made, notwithstanding the provisions of the preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to the reparations. However, when the Hotel cannot provide accommodations due to causes for which the Hotel is not liable, the Hotel shall not be liable to compensate the Guest.’s consent.

Article 15(Handling of Deposited Articles)

  1. The Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused to the goods deposited at the front desk by the Guest (cash and valuables cannot be deposited) except in a case where this has occurred due to force majeure.
  2. 2. The Hotel shall compensate the Guest for the damage in accordance with the Damage Insurance Contract established by an insurance company when loss, breakage or other damage is caused to the goods, cash or valuables which are brought into the premises of the Hotel by the Guest but are not deposited at the front desk, insofar as determined to be the result of intention or negligence on the part of the Hotel. However, when the Guest has not reported its kind and value, the Hotel shall not compensate the Guest within a certain amount of money.

Article 16(Custody of Baggage and / or Belongings of the Guest)

  1. When the baggage of a Guest is brought into the Hotel before his/ her arrival, the Hotel shall be liable for it only in the event such a request has been accepted by the Hotel. The baggage shall be handed over to the Guest at the front desk at the time of his/ her check-in.
  2. When the baggage or belongings of a Guest are found left after his/ her check-out, and the ownership of the article is confirmed, the Hotel shall inform the owner of the left article and ask for further instructions. When no instruction is given to the Hotel by the owner or when the ownership is not confirmed, the Hotel shall keep the article for 7 days, including the day it is found, and after this period they shall be disposed of. (When foods, beverages and magazines of a Guest are found left after his/ her check-out, they shall be disposed of on the day they are found.)
  3. The Hotel’s responsibility in regard to the custody of the Guest’s baggage and belongings in the case of the preceding two Paragraphs shall be assumed in accordance with the provisions of Paragraph 1 of Article 15 in the case of Paragraph 1, and with the provisions of Paragraph 2 of Article 15 in the case of Paragraph 2.

Article 17(Liability in regard to Parking)

The Hotel shall not be liable for the custody of vehicle of a Guest when the Guest utilizes the parking lot within the premises of the Hotel, as it shall be regarded that the Hotel simply offers the space for parking, whether the key of the vehicle has been deposited to the Hotel or no. However, the Hotel shall compensate the Guest for the damage caused through intention or negligence on the part of the Hotel regarding management of the parking lot.

Article 18(Liability of the Guest)

The Guest shall compensate the Hotel for the damage caused through intention or negligence on the part of the Guest.

Attached Table No.1 Cancellation Charges(Regarding Item 2 of Article 6)

Date of Notification of Contract Cancellation 不泊 当日 前日 2日前 3日前 4日前 5日前 6日前 7日前
Contracted Number of Guests Individuals 1 to 9 100% 80% 50% 40% 30% 20% 10% - -
Group 10 guests and specific date 100% 100% 80% 60% 50% 40% 30% 20% 10%

Remarks:

  1. The percentage signifies the rate of Cancellation Charge to the Basic Accommodation Charges.
  2. When a part of a group booking (for 10 persons or more) is cancelled, the Cancellation Charge shall not be charged for the number of persons equivalent to 10% (with fractions rounded up as an integral number) of the number of persons booked as of 10 days prior to the occupancy (or, as of the booking date if accepted less than 8days prior to the occupancy).